Privacy Page
InvoiceKit (“the App”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, and protect information when merchants install and use our Shopify app.
By using InvoiceKit, you agree to the practices described in this Privacy Policy.
1. Who We Are
InvoiceKit is operated by:
Well Home Market
Email: contact@wellhm.com
2. What This App Does
InvoiceKit helps Shopify merchants generate, customize, download, print, and send PDF invoices, proforma invoices, packing slips, refund documents, and related order documents.
To provide these services, the App may process certain store, order, and customer information from the merchant’s Shopify store.
3. Information We Collect
When a merchant installs and uses InvoiceKit, we may collect and process the following categories of information:
A. Merchant Store Information
Store name
Store URL
Store contact details
Shopify shop ID
Store currency and locale settings
Billing and subscription status related to app usage
B. Order Information
Order number
Order date
Purchased items
Quantity
Prices
Discounts
Taxes
Shipping charges
Payment and fulfillment status
C. Customer Information
Only the minimum information required to generate invoice and order documents, which may include:
Customer name
Billing address
Shipping address
Email address
Company name
VAT number, tax number, or other business identifiers where available
D. Technical and Usage Information
App activity logs
Error logs
Device/browser metadata used for diagnostics
Feature usage data for support and service improvement
4. How We Use Information
We use the information we collect strictly to provide and improve the App’s services, including to:
Generate PDF invoices, proforma invoices, packing slips, refund documents, and related files
Display order and invoice data inside the app
Allow merchants to customize invoice templates
Automatically send invoice documents to customers or designated recipients
Support bulk printing and downloading
Support multi-language and multi-currency invoice workflows
Display VAT or tax-related customer information on B2B invoices where applicable
Provide customer support and troubleshoot technical issues
Maintain app security, performance, and reliability
Manage billing and subscription functionality
5. Data Minimization
We only access and process the minimum data necessary to provide the App’s core functionality. We do not collect customer data for advertising, profiling, resale, or unrelated marketing purposes.
6. How We Share Information
We do not sell personal information.
We may share information only in the following limited circumstances:
Service providers: with trusted subprocessors or infrastructure providers that help us host, store, send, or secure app data
Legal obligations: if required by law, regulation, subpoena, or legal process
Protection of rights: to protect the security, rights, property, or safety of our business, users, or others
Business transfers: in connection with a merger, acquisition, sale of assets, or corporate restructuring
Any third-party service providers we use are expected to handle data securely and only for the services they provide to us.
7. Data Retention
We retain data only for as long as necessary to provide the App’s functionality, comply with legal obligations, resolve disputes, and enforce our agreements.
If a merchant uninstalls the App, we will delete or anonymize stored data within a reasonable period, unless retention is required for legal, accounting, fraud prevention, or security purposes.
8. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include:
Encrypted transmission over HTTPS
Access controls
Secure hosting infrastructure
Tenant-based access separation
Logging and monitoring for security and reliability
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. By using the App, you understand that data may be transferred to and processed in jurisdictions that may have different data protection laws than your country.
We take reasonable steps to ensure appropriate safeguards are in place for such transfers where required.
10. Merchant Responsibilities
Merchants are responsible for ensuring that their own privacy notices, terms, and business practices comply with applicable privacy and data protection laws when using InvoiceKit in their stores.
Merchants are also responsible for determining whether the documents they generate using the App meet their local legal, accounting, tax, or invoicing requirements.
11. Your Rights
Depending on applicable law, merchants or end customers may have rights regarding personal information, including rights to access, correct, delete, restrict, or object to certain processing.
If you would like to make a privacy-related request, please contact us at:
We will respond in accordance with applicable law.
12. Shopify Data
InvoiceKit accesses and processes Shopify store data solely to provide services requested by the merchant. Our use of Shopify data is limited to the purposes described in this Privacy Policy and in accordance with Shopify’s requirements for app developers.
13. Children’s Privacy
The App is not directed to children, and we do not knowingly collect personal information directly from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. If we make material changes, we will update the effective date above.
Continued use of the App after an updated Privacy Policy becomes effective constitutes acceptance of the revised policy.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact: contact@wellhm.com